ISO 9001 and ISO 14001

ISO 9001:2015

ISO 9001:2015 is a standard that we ensure is achieved throughout our manufacturing plant. Our Management team is responsible for ensuring each process complies with the requirements of ISO 9001.

Each director, manager and supervisor are mandated to self-manage their work team through periodic internal assessments/audits. With departmental management reviews on compliance to documented procedures, work instructions to align their departmental system's effectiveness and efficiency to the overall corporate management system. 

Any deficiency or non-conformance identified in the process, can be addressed through Improvement Action Plans to speedily undertake the corrective and longer term preventative actions. 

MFM Building
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Management Commitment/ Responsibility

  • Management Commitment
  • Customer Focus
  • Quality Policy
  • Planning
  • Responsibility, Authority and Communication
  • Management Review

Planning & Resource Management

  • Provision of Resources
  • Human Resources
  • Infrastructure
  • Work Environment

Product Realisation & Implementation

  • Planning of Product Realisation
  • Customer Related Process
  • Design and Development Process
  • Purchasing
  • Production and Service Provision
  • Control of Monitoring and Measuring Equipment

Measurement, Analysis & Improvement

  • General
  • Monitoring & Measurement
  • Control of Non-Conformity Product
  • Analysis of Data
  • Improvement

ISO 14001:2015 Management Objectives

We are committed to social responsibility and environmental causes; our manufacturing plant is ISO14001:2015 certified for the design, manufacture and supply of our security seals.


Through our Management Policy we are able to set Management Objectives, to deliver and to provide sustainable competitive advantage to our customers, employees, shareholders and community. We are accountable for the following deliverable:

ObjectivesTargetsMonitoring Responsibility
Customer Complaint<15 / category / yearQA Exec
Replacements for customers (20%-100%) (due to rejection by customer)< 10 / yearQA Exec
Delivery to customers > 90% on time delivery (local) >85% on time delivery (overseas)Shipping Exec
 Sample Preparation> 90% completed within 1 weekProd. Exec
Rejection of finish goods (Rejects from Laser Dept.) <0.03%/ monthQA Exec
 Rejection from suppliers <3% IQC / supplier, every quarterly QA Exec
 Delivery from suppliers > 90% on time deliveryProcurement Exec
Reduction in use of natural resource through recycling  
a) Runner (plastic waste) usage  > 60% of runner generated used monthlyProduction Exec
Continuous Training for Employees>Every employees to receive min 8 hrs training / yearHR Exec
Maintenance of safe work environment<2 incidents & accidents / yearHR Exec / MR
Compliance to applicable legal / other requirements Zero non-complianceMR
Compliance & Improvements of the Integrated Management System (IMS)<2 CPAR /audit area (each audit)MR

Regular management meetings, both informally and formally are executed to review, reinforce, and communicate any changes in customer needs or system requirements. This is done through ALL levels of management & operations structure to implement this ISO 9001, ISO 14001 Management System. To achieve the Management Policies and Objectives Targets.

For information on our ISO 9001, 14001 compliance please contact us.

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